Retailer Handbook
This section of the website has been created to replace the printed Retailer Handbook which is issued to each retailer of Winston Hills Mall. This information aims to assist in the day-to-day operation of your business within our shopping centre.
All retailers and their staff should familiarise themselves with this section of the website. It contains information you need to know about the facilities and housekeeping requirements at Winston Hills Mall.
Please click through to the relevant section below to find out more information.
General Information
Useful Contacts
Lost Property
Centre
Trading Hours
Lost Children
Parking
Public Transport
Pay Phones
Amenities
Smoking Policy
After Hours
Centre Travelators
First Aid & Accidents
Waste Disposal Services
Loading Docks
WH&S
Emergency Procedures
Fire Procedures
Evacuation Procedure
Bomb Threats
Other Emergencies
Store Policies
Store Rules
Rent & Sales Reporting
Store Security
Store Deliveries
Store Stocktakes
Repairs & Maintenance
Store Alterations
Business Insurance
Permitted Usage
External Contractors
Pest Control
Cleaning
Marketing & Events
Marketing Opportunities
Upcoming Events
Annual Marketing Calendar
Local Community Groups