RH Lost Children
If a guardian asks for assistance in locating a lost child or a lost child is brought to your attention, please contact Security 0438 387 822 or Centre Management immediately 9838 7822. Security will then be notified, and an attempt to locate either the lost child or guardian will be undertaken. Remember: prompt and accurate communication is important!
If you discover a lost child:
Act quickly and do not ignore them. Reassure the child that they are ok and help is on the way.
Ask if they have a meeting point where they have agreed to meet their parents or carer.
Do not take the child away from where you found them. There's a good chance their parents will come back to the same place. This also protects you and the child from any misunderstandings.
Do they know any phone numbers? this could be their parents, carers or grandparents. If they do, give them a call and explain what has happened.
Contact Centre Management or Security immediately.