How to Get Here
Winston Hills Mall is located on Caroline Chisholm Drive, Winston Hills, NSW 2153. Winston Hills is located approximately 7km from Parramatta. Conveniently our centre is serviced by bus and taxis.
Travel By Bus
For all train and bus timetable inquiries, contact 131 500 or visit the Transport NSW website.
The main bus stop is located on Caroline Chisholm Drive. Best access from the centre is via the main entry near Cafe Els.
All complaints regarding bus stop locations and services should be directed to Transport NSW.
Travel by Taxi
Winston Hills Mall has a dedicated taxi rank just outside the main entry near Cafe Els. A pay phone is located near Terry White Chemmart for your convenience if you need to phone a taxi. Premier Cabs are the local taxi company servicing this area (Ph: 13 10 17).
Public Holiday Trading Hours
New Year's Day 10:00am to 4:00pm
Australia Day 10:00am to 4:00pm
Easter Saturday 9:00am to 5:00pm
Easter Monday 10:00am to 4:00pm
ANZAC Day 1:00pm to 4:00pm
Queen's Birthday 10:00am to 4:00pm
Labour Day 10:00am to 4:00pm
Boxing Day 10:00am to 4:00pm
The centre will be CLOSED on Good Friday, Easter Sunday and Christmas Day.
At Winston Hills Mall, our goal is to make your visit as easy and stress free as possible. Our customer service team are available at our Information Desk (outside Michael Hill Jeweller) to assist you with:
Retailer & Centre Information
Hiring Mobility Equipment
Transport & Navigation
The Information Desk is open from 10am to 6:30pm Mon, Tue, Wed & Fri plus 10am to 7:30pm Thur, 10am to 6pm Saturday and 10am to 4pm on Sunday. If the desk is unattended, please visit our Centre Management Office down the corridor in between Terry White Chemmart & Noni B.
If you've lost something, we can help you find it. For lost and found property enquiries, please visit our Information Desk (outside Michael Hill Jeweller) or call 9838 7822.
If you have visited any of our major stores, we recommend that you contact them individually as they keep lost property at their service desk.
Shop. Tap. Go. with Ticketless Parking!
We are so excited to announce that Ticketless Parking is now in operation at Winston Hills Mall!
We offer the following to make your visit easy and stress free:
🚗 3 Hours FREE parking
🚗 FREE All Day Parking when you spend $150 or more in-centre
🚗 FREE All Day Parking every Sunday
🚗 FREE All Day Parking for Senior's Card Holders
🚗 FREE All Day Parking for Disabled Permit Holders
An information desk is now located outside Michael Hill Jeweller which will assist you with all aspects of ticketless parking and your enquiries to make it as easy as possible for you. If you have further questions, please contact our Centre Management Office on 9838 7822.
Accessible Parking & Parents with Prams
Winston Hills Mall offers accessible parking and 'Parents with Prams' parking spots which are wider than standard and close to each entry of the mall for your convenience.
Winston Hills Mall parking is conveniently colour coded so you can determine which area to park depending on your needs,
Red Parking: Best parking for Coles Supermarket. Enter from Junction Road (Behind Winston Hills Hotel)
Green Parking: Best parking for Woolworths Supermarket. Enter from Caroline Chisholm Drive.
Blue Parking: Best parking for ALDI / Big W. Enter from Langdon Road.
Parking Height Clearance
Winston Hills Mall underground car park has a height clearance of 2.14m. If your vehicle will not fit under this height clearance, there is additional open air parking at the back of Dock 5 and in front of the Post Office.
Parking Conditions Of Entry
Winston Hills Mall (‘the company’) provides the car park for the use of persons wishing to park motor vehicles during the hours of operation and at the fees described but does not provide continuous or complete facilities for the control of traffic or the protection of persons or property.
2. The fees as displayed shall be payable to the company by the person parking the vehicle (‘the customer’), or any person for whom the customer enters into this agreement as agent.
3. For the purpose of this agreement, the customer shall be deemed to be agent of the owner, lessee or hirer of the motor vehicle as the case may be.
4. The vehicle and the goods therein are parked, stored and driven at the customer’s risk.
5. The company shall not be responsible for any loss of or damage to the vehicle, its accessories or contents or for any loss or damage to any other vehicle, its accessories or contents howsoever arising, including but without limiting the generality of the foregoing, loss or damage arising because of the negligence, willful act or default of the company, its servants and agents.
6. The company shall not be responsible for any loss of, damage to or injury to the customer or any other person or persons’ howsoever arising, including but without limiting the generality of the foregoing, loss or damage arising because of the negligence, willful act or default of the company, its servants and agents.
7. The customer agrees to indemnify and keep indemnified the company, the servants and agents from and against all actions and claims arising in any way out of the parking, storing or driving of the customers vehicle.
8. No variation of these conditions will bind the company unless such variation is made in writing and is signed by the person for the time being holding the position of Managing Director with the company.
0 to 3 Hours FREE
3 to 4 Hours $2.50
4 to 5 Hours $5.00
5 to 6 Hours $10.00
6 to 7 Hours $15.00
7 to 8 Hours $18.00
8 + Hours $20.00
Pay Machines are located in the Big W and Coles Car Park Lobby’s otherwise payment can be made at our Information Desk or via ‘Tap n Go’ at the boom gates.
Disability Access, Amenities & Services
We have two disabled toilet amenities located at either end of the centre (Near the Food Court & ALDI). Winston Hills Mall also offers accessible parking spots which are wider than standard and close to each entry of the mall for your convenience.
Scooter / Wheelchair & Walker Hire
We provide complimentary hire of motorised scooters, wheelchairs and walkers. Subject to availability. Bookings are recommended - please call 9838 7822 to reserve or visit our Information Desk.
Winston Hills Mall invites local organisations to promote their services with a complimentary table within the mall.
We support local groups such as sporting clubs, schools, social groups, charities etc. We do not charge our local charities a fee for this service.
For further information or to make a booking, please contact our Casual Leasing Manager on 9838 7822.
Winston Hills Mall has two Community Noticeboards situated in the foyers at the bottom of the Woolworths & Big W travelators. It is free to include a notice on our community noticeboard. To have your notice included, simply drop your notice in to our Information Desk (outside Michael Hill Jeweller).
Please note: The noticeboard is updated every Monday morning. Your notice will be placed on one noticeboard for a period of one week. Your notice should be no larger than an A4 sheet of paper.
Justice of the Peace (JP) Service
A JP Service is available at Winston Hills Mall every Wednesday between 11:00am and 1:00pm. The service is located outside Coles Supermarket. No bookings are necessary.
Terry White Chemmart also have a JP service in store every Thursday from 10:00am to 12:00pm. To confirm availability of their JP please contact Terry White Chemmart directly on 9624 7816. IMPORTANT: The JP at Terry White Chemmart will be on annual leave until Thursday 15th August 2019.
Children's Play Area
Located in the Food Court, our Children’s Play Area is a great place for children to have fun, whilst visiting Winston Hills Mall.
Our play area is conveniently located near amenities including a parents room and has one central entry / exit point to help make supervision of your children easy.
Parental supervision is required at all times.
Centre Gift Vouchers
Winston Hills Mall offers gift vouchers to use at retailers within our mall - They are the perfect gift that can be used to purchase fashion, homewares, fresh food and much more! These gift vouchers can be purchased from Centre Management, Monday - Friday.
How do I use it?
Our gift vouchers simply need to be presented to our retailers when finalising your purchase. The voucher must be used in one transaction as no change can be given. If your order total is greater than the amount of the gift voucher, you can make up the difference with another form of payment.
Can I exchange / return / refund my gift voucher? Unfortunately you are unable to exchange gift vouchers as they are treated like cash.
Where can gift vouchers be used or redeemed? Winston Hills Mall gift vouchers can be redeemed at participating retailers within Winston Hills Mall. Conditions and exclusions apply as outlined on the back of the gift voucher.
Do I need to use the total value of the gift voucher in one transaction? Yes, the gift voucher must be used in one transaction and no change can be given. If you require the gift voucher to be split into smaller denominations, please visit Centre Management so this can be arranged.
Do gift vouchers expire? Yes our gift vouchers are generally valid for 6 months from the date of issue. If you require an extension on the gift voucher, please visit Centre Management.
My gift voucher has been lost or stolen? Once gift vouchers are activated, they should be treated like cash; any lost or stolen vouchers cannot be replaced or refunded.